Effective Date: September 25, 2025
Company Name: Encrypted Syntax Institute LLC (“we,” “our,” “us”)
Website: https://www.encryptedsyntaxinstitute.com
Encrypted Syntax Institute LLC values your trust and is committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your data when you visit our website, enroll in our programs, use our services, or interact with us. Please read this policy carefully to understand your rights and our responsibilities.
1. Information We Collect
We may collect the following categories of information:
A. Personal Identifiable Information (PII):
Full name
Email address
Phone number
Billing address and shipping address
Date of birth (where required for identity verification or enrollment)
Government-issued ID (if legally required for compliance or certifications)
B. Financial Information:
Payment card details (processed securely via PCI-DSS compliant vendors; we do not store full card numbers)
Billing history and invoices
C. Account Information:
Username and password (encrypted in storage)
Profile preferences, learning progress, and certifications earned
D. Technical Information:
IP address
Browser type and version
Device identifiers
Operating system
Referring website or URL
Log data (date/time of visits, pages viewed, actions taken)
Cookies and tracking technologies
E. Sensitive Information (if applicable):
Health/disability information (only if voluntarily disclosed for accessibility accommodations)
Professional background (resume/CV, certifications, job history) for training-related services
2. How We Collect Information
Directly from you: when you register, make a purchase, complete forms, enroll in courses, or contact us.
Automatically: through cookies, analytics, and tracking tools.
Third Parties: payment processors, partners, background check services (where legally required), or marketing affiliates.
3. How We Use Your Information
We process data for the following purposes:
Provide and improve our educational services and training programs
Verify your identity for enrollment or certification purposes
Process transactions, issue receipts, and manage billing
Maintain security of our systems and prevent fraud
Send administrative communications (updates, confirmations, changes to terms/policies)
Provide customer support and respond to inquiries
Send marketing communications (only with consent, where legally required)
Track learning progress and issue certificates
Comply with legal obligations (tax laws, data retention, government reporting)
4. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA), we rely on the following legal grounds:
Contractual necessity: to provide you with the services you requested.
Consent: for marketing and optional data collection.
Legitimate interests: business operations, fraud prevention, and platform security.
Legal obligations: record-keeping, regulatory compliance.
5. How We Share Information
We do not sell your personal data. We may share your data only in these limited cases:
Service Providers: payment processors, hosting providers, email delivery services, analytics platforms.
Legal Requirements: when required by law, court order, or government request.
Business Transfers: in case of merger, acquisition, or sale of assets.
With Your Consent: if you explicitly agree to share information with third parties.
6. Data Retention
We retain personal data for as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements.
Course enrollment and certification records may be retained indefinitely for verification purposes.
Financial records are retained according to tax and regulatory requirements.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for:
Website functionality
Analytics (Google Analytics, etc.)
Advertising and remarketing (if applicable)
Preference storage
Users can control cookie preferences through their browser settings.
8. Data Security
We implement industry-standard security measures, including:
Encryption (TLS/SSL for data in transit, encryption at rest for sensitive data)
Regular vulnerability scans and penetration testing
Multi-factor authentication for staff accounts
Role-based access controls
Incident response protocols in case of data breaches
9. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to such transfers, subject to appropriate safeguards (such as Standard Contractual Clauses under GDPR).
10. Your Rights
Depending on your location, you may have the following rights:
Right to Access: Request a copy of your data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Right to Restrict Processing: Limit how your data is processed.
Right to Data Portability: Request transfer of your data to another service.
Right to Withdraw Consent: Opt out of marketing or withdraw consent at any time.
CCPA (California Residents): Right to know what data we collect, right to opt out of sale (we do not sell), and right to non-discrimination for exercising privacy rights.
Requests can be made by contacting us at info@encryptedsyntaxinstitute.com (We will respond within legally mandated timeframes)
11. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we learn that a child has provided personal information, we will delete it immediately.
12. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Material changes will be communicated via email or prominent notice on the website.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Encrypted Syntax Institute LLC
5473 Blair Rd Ste 100
Dallas, TX 75231-4227
Email: info@encryptedsyntaxinstitute.com
Phone: (945) 365-0034